Programme services for individuals, employers and insurers are governed by their own service agreements, and those agreements take priority over these terms where they differ.
1. About us
This website is operated by SimplyWell FZC LLC, trade licence number 2628116268888, issued by ANC Free Zone, BC-892315, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates. You can reach us at info@simplywellhealth.com or +971 55 778 2260.
2. What the website is for
The site explains SimplyWell's prevention and population health services and lets you send us an enquiry. Content on the site is general information. It is not medical advice, and it is not an offer that becomes a contract when you read it. Please read our Medical Disclaimer.
3. Using the site properly
You agree not to:
- use the site for anything unlawful, or in breach of UAE law
- submit false information or someone else's details without their permission
- send health information about another person through the enquiry form
- try to access, disrupt or overload our systems, or introduce malicious code
- copy, scrape or republish site content for commercial purposes without our written permission
Please keep enquiry messages short and avoid detailed medical information. The form is for getting in touch, not for sharing results.
4. Intellectual property
The SimplyWell name, logo, text, graphics, illustrations, models and site design belong to SimplyWell or its licensors. You may view and print pages for your own personal, non commercial use. Anything else needs our written permission.
5. Illustrations and figures
Charts, scenarios and characters on the site, including "Sara" and the claims trajectory model, are illustrative only. They do not describe a real person or predict results for any individual, employer or insurer. Actual outcomes depend on programme design, uptake, engagement, baseline health and other factors, and any insurer ROI requires actuarial validation.
6. No guarantee of results
We work hard to keep the site accurate and available, but we provide it "as is". We do not promise it will always be error free or uninterrupted, and we do not guarantee any specific clinical, health or financial outcome from using our services.
7. Links to other sites
We may link to third party websites or social media pages. We do not control them and are not responsible for their content or privacy practices.
8. Limitation of liability
To the extent UAE law allows, SimplyWell is not liable for any indirect or consequential loss arising from your use of the website, or from relying on its general information. Nothing in these terms limits liability that cannot be limited under UAE law, including liability for fraud or for death or personal injury caused by negligence.
9. Changes
We may update these terms from time to time. The version on this page, with its effective date, is the one that applies.
10. Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ajman. The courts of Ajman have jurisdiction over any dispute about them.